Quality Assurance

Smayan Healthcare Pvt. Ltd. has always maintained high-quality policies and is committed to providing pharmaceutical products and services that meet or exceed client expectations. This is why we strive to always improve our product quality and client happiness. Furthermore, we adhere to the highest levels of compliance and the best product production processes. Our whole team is particularly prioritising relevant industry standards, rules, and certifications, and compliance with applicable legal and regulatory requirements is an essential component of our production process. Furthermore, we implement and maintain a strong Quality Management System (QMS) to ensure consistent quality across our production activities. We conduct frequent audits and assessments to monitor and improve the effectiveness of the QMS.

Aside from that, we always have true ties with the supply team. We work closely with the team to assure the quality of our raw materials and components used during the manufacturing process. This fosters mutually beneficial partnerships between our organisation and our suppliers, ensuring a high level of quality across the supply chain. Furthermore, in the risk management of the entire pharmaceutical and healthcare product manufacturing process, we strictly identify and mitigate risks that may have an impact on product quality or customer satisfaction. These preventative procedures address potential quality issues before they worsen. As a result, it all demonstrates and verifies that we constantly provide the best customer-focused service and meet client needs, which is critical for our organisation. Most importantly, our customer feedback is always actively sought and used to drive our continuous improvement efforts.

At Smayan Healthcare, we are proud of our efforts in delivering the best in pharmaceutical care through our unwavering dedication to quality assurance.